Friday, March 11, 2016

Importance of Patient Satisfaction in Healthcare

The need to improve quality in healthcare delivery is increasing more than ever. Hospitals, clinicians and insurance providers are determined to better define and measure quality of health care delivery. A major factor in the evaluation of quality of health care delivery is patient satisfaction. Furthermore, patient satisfaction is critical to how well patients recover; research has identified a clear link between patient outcomes and patient satisfaction scores.

The healthcare industry faces increasing pressure to provide complete information to patients to help them make informed decisions about their healthcare options. The evaluation of patient experience and satisfaction has emerged as a key area of concern as patient outcomes and patient satisfaction scores are linked to each other.

Leading healthcare organizations utilize a validated inpatient satisfaction questionnaire to estimate the heath care received by patients admitted to various hospitals. Having factored into distinct domains, this questionnaire creates a score for each to help in the analysis. It evaluates probable predictors of patient satisfaction regarding socio-demographic variables, survey logistics, and history of admissions. 

Predictive analytics in healthcare

A healthcare predictive analytics solution is a tool that can be used to predict HAIs and evaluate patient satisfaction. Such evaluations of quality of healthcare delivery through patient satisfaction surveys can be a performance indicator that gives a clear picture to service providers. Predictive analytics solutions offer a one-stop solution that could be widely used in various ways to simplify and enhance healthcare delivery.

No comments:

Post a Comment